Most SMEs Struggle with ISO Surveillance Audits

Getting ISO certified – is dare I say – relatively easy. 

But no one tells you about staying compliant. Keeping your Management System updated and your annual Surveillance Audits can feel like a hidden requirement that you only learn about when it’s too late. 

The Challenge: Managing ISO Compliance for SMEs 

According to ISO 9001:2015, Clause 9.2 requires regular internal audits, while Clause 10.2 demands action on corrective actions and nonconformities. Yet for most SMEs, the management system ends up buried in Word and Excel Files on SharePoint folders. Outdated with not clarity on what needs to be done. 

That’s where the real risk starts.

You will fail your next Surveillance Audit if you don't update your Management System

Which of course is a big problem. Typically, management systems are made up of a ton of Word documents on SharePoint.

It becomes a chore to update it. Chores are postponed. Chores never get done.

Let me give you an example. The process has changed, the people in your organization have moved on, and you have to map each process from the start.

The Power of ISO Software: Why Every SME Needs a Digital Solution 

This is why your clients shouldn’t just get consultancy to get ISO certified. They should also get software that helps them keep their management system updated.

Here's a practical example. See how easy it should be to update processes!

Updating Our Org Chart 📊 - Watch Video